Help Center
Need help with TutorHive? Check the FAQs below or reach out to our team directly.
Visit the Chrome Web Store, search for "TutorHive AI Solver", and click "Add to Chrome". Once installed, click the extension icon in your toolbar and sign in with Google to get started.
Free users can ask up to 5 questions per day. Your limit resets at midnight (UTC). Upgrade to Pro for unlimited questions.
TutorHive supports 70+ subjects including Math, Physics, Chemistry, Biology, History, Economics, Computer Science, Literature, and more. It works with both text-based and visual problems (equations, diagrams, graphs).
Click the TutorHive extension icon and select "Capture Screenshot", or right-click on any page and choose "Capture & Solve Screenshot". Draw a rectangle around the problem you want to solve. TutorHive's AI will analyze the image and provide a step-by-step solution.
Yes. All data is encrypted in transit via HTTPS. We use Supabase with Row-Level Security to protect your data. Screenshots are processed and immediately discarded. We never sell your data. See our Privacy Policy for full details.
Click the TutorHive extension icon, then click "Upgrade to Pro" in the popup. You'll be taken to a secure Stripe checkout page. Pro costs $7.99/month and gives you unlimited questions.
Open the TutorHive extension popup and click "Manage Billing". This opens the Stripe billing portal where you can cancel your subscription. After cancelling, you'll keep Pro access until the end of your current billing period.
TutorHive can't run on Chrome system pages (like chrome:// URLs or the Chrome Web Store). Navigate to a regular website and try again. If it still doesn't work, try these steps:
chrome://extensions, toggle TutorHive off and on)If the issue persists, email us at support@tutorhive.site with a description of the problem.
Click the TutorHive extension icon, sign out, and sign back in with Google. This refreshes your authentication token. If the issue keeps happening, try removing and re-adding the extension.
Yes. Sign in with the same Google account on any Chrome browser. Your Pro subscription and question history are tied to your account, not a specific device.
If your question wasn't answered above, don't hesitate to reach out. Send us an email at support@tutorhive.site with:
chrome://version)We'll get back to you within 24 hours.